Need Help?

Whether you already do business with us, have an insurance policy with us or just have a general question, we're here to help. Please use the options below to assist with your inquiry.

Report Claim

Call us directly at 1-888-523-5545 and select option 3 to speak with a member of the Claims’ team. For after-hours claim reporting and emergency claim assistance please contact us at 1-888-875-5231. Should you have any documents to supplement the claims report, please feel free to send them to The email is constantly monitored to ensure claims are responded to promptly. Receipt of a new claim by the Claims team will trigger prompt contact, by an examiner.

Policyholder Services

Many options are available for you to manage your policy online.

▸ Review Coverage and History
▸ Obtain Copy of Policy
▸ Set-up Recurring Payments and
Electronic Notifications
▸ Elect Paperless Invoice Option
▸ Review Billing and Payment

Billing and Payment

Policyholders who receive an invoice from USLI can make payment or register online for more options.

Get Started

To pay by phone or for assistance call 866-632-2003. Payments accepted 24/7! Or send us a question online:

Product Information

USLI works to create a competitive product in the marketplace so that you can focus on doing what you do best.

Submit a request online to receive more product information and get connected to a USLI appointed agent near you.


Website assistance can be provided by contacting us directly through email or submit a request online.

Glossary of Insurance Terms

We've taken the guess work out of defining key policy terms that you will find throughout your policies as well as when speaking with your agent.

Many words have also been translated into Spanish for quick reference.

Wholesale - Retail Appointment

Do business with us by becoming a USLI appointed customer! We are focused on being your go-to company for writing small premium accounts.

Download the file, complete it and click submit button within the finished document to send it to us. 

Wholesaler Application


Disaster Preparedness

Weather can be unpredictable, and, if we are unprepared, it can cause devastation to the things most important to us.

Taking appropriate precautions can help avoid claims and keep others safe, so our materials were created with you, the potential insured, in mind.